Terms and Conditions – penn_in.com
Effective Date: oct 2, 2025
Welcome to penn_in.com. By accessing or using our website or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website (penn_in.com) or purchasing products from penn_in, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our site or making any purchases.
2. Changes to Terms
We may update or modify these Terms at any time without prior notice. Continued use of our website or purchases following changes means you accept those updates.
3. Products and Pricing
Product Descriptions: We strive to provide accurate and detailed descriptions of all sarees and related products. However, we do not guarantee that product descriptions, images, or other content are fully accurate, complete, or error-free.
Pricing: All prices are listed in Indian Rupees (₹) and are subject to change without notice. We reserve the right to correct any errors in pricing or product details.
4. Order Processing
Order Acceptance: Submitting an order is an offer to purchase. We reserve the right to accept or reject orders at our discretion.
Order Confirmation: Once your order is placed, you will receive an email confirmation. This confirmation does not mean the order has been accepted. Orders are confirmed once processed and dispatched.
5. Payment
We accept secure payment methods including UPI, debit/credit cards, net banking, and digital wallets. By providing payment details, you confirm that you are authorized to use the payment method.
6. Shipping and Delivery
Order Processing: Orders are processed within 24 hours of confirmation. Once shipped, you will receive a tracking link.
Delivery Timeline: Estimated delivery is between 2–7 business days within India. Delivery times may vary due to location, availability, public holidays, or courier delays.
International Shipping: Available for select regions. Customs duties or local taxes (if applicable) are the buyer’s responsibility.
Delays: We are not responsible for delays caused by courier services or incorrect addresses provided at checkout.
7. Returns and Exchanges
Eligibility: Products can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original condition with tags intact.
Refunds: Refunds are processed to the original payment method once the returned product passes quality checks.
Exclusions: Customized or sale items may not be eligible for return. Please refer to our Return Policy page for complete details.
8. Intellectual Property
All content on penn_in.com (including text, images, designs, and logos) is the property of penn_in and protected by applicable intellectual property laws. Unauthorized reproduction or commercial use is prohibited.
9. User Conduct
You agree not to:
Use the website for illegal purposes.
Interfere with or disrupt site operations.
Attempt to gain unauthorized access to our systems.
10. Limitation of Liability
To the fullest extent permitted by law, penn_in shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our liability in any claim is limited to the amount paid for the product in question.
11. Indemnification
You agree to indemnify and hold harmless penn_in, its affiliates, employees, and partners from any claims or liabilities arising from your use of the website or violation of these Terms.
12. Governing Law
These Terms are governed by the laws of Tamil Nadu, India. Any disputes will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
13. Contact Information
For questions or concerns regarding these Terms, please contact us:
penn_in Customer Support
📧 Email: penninhelp@gmail.com
📞 Phone: +91-
🏠 Address:
🕒 Support Hours: 10 AM – 8 PM (IST)